VAT Relief Guidelines

Most products on essentialaids.com are available without VAT for those entitled to exemption.

These items are clearly marked as such on the product pages themselves.

Buying at zero rate VAT from this website

Buying at zero rate from Essential Aids is very straightforward.

For a step-by-step guide to the process, please click here.

VAT relief for the disabled or chronically ill

If you are chronically sick or disabled, most items at essentialaids.com are available free of VAT if you are buying them for personal and domestic use and they are relevant to your condition.

To claim VAT relief, the individual or individuals living at the delivery address provided, must have a relevant disability.

This gives scope for relief to be claimed even if you are buying on behalf of someone entitled to exemption.

If you are in any doubt as to your status, please check with your local Customs and Excise VAT office who will be able to confirm your eligibility or click here to see an information page on the HMRC website.

For some extra details from Essential Aids about disability related VAT relief, please click here.

VAT relief for charities

In many circumstances, charities in the UK do not have to pay VAT.

If you are buying on behalf of a registered charity and want to claim tax relief, please state this as you check out of the website.

For more information, please visit this official website: www.hmrc.gov.uk.

Please feel free to contact us if you have questions about any aspect of VAT relief, and we'll do our best to help.